Order Management

Promo Artwork provides you with the advantage of entering industry and platform specific orders, real-time with resources having hands-on experience across technologies and workflows. We mirror the client tools and applications to provide a seamless outsourcing experience and help you leverage our skilled resources and scalable platforms to manage all kinds of volumes.

Promo Artwork’s 24×6 production environment ensures fast, real-time order processing for our customers spread across time zones. The Promo Artwork Offshore Development Centre is specially designed to deliver this end to end seamless experience through a team of dedicated resources for your business.
Email Box Management:
Remotely access your business email inbox to track orders and process them for the production team. Widely used for effective customer service, Order Segregation and prioritization.
Sample Order Entry:
These are low quantity orders used for sampling purposes. A facility provided to end customers for proper selection of products for their brand campaigns.
Production Order Entry:
Production Order Entry comprises of the final imprint instructions, final art to facilitate total quality and product delivery. It is a memo that the order has been placed.
Customer Service:
Order acknowledgment, order discrepancies/queries, Vouching, Order Tracking, Packing slip, Credit check and all other related paperwork falls under the customer service bracket. Customer service requires both electronic and telephonic transactions with the end customers of clients.